Properties
advertised in this guide are inspected by either the ETC, AA or RAC.
Information about the grading schemes is shown below, but if you would
like further details or information about additional awards not mentioned
here, please pick up a free leaflet from any Tourist Information Centre
or contact the appropriate organisation.
ETC
AA
RAC
The
Stars (return
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Hotels
In
a one Star hotel you will find an acceptable level of quality, services
and a range of facilities. Moving up the one to five Star rating scale
you will find progressively higher quality standards providing better
guest care as well as a wider range of facilities and a higher level
of services.
Holiday
Parks
The
British Holiday Parks Scheme has been re-launched for the new millennium.
The Engish Tourism Council is using Stars to show the quality rating
of holiday parks, touring parks and camping parks. The new parks grading
scheme is the result of extensive research into what visitors are looking
for, ensuring that you can easily find a park that meets your expectations.
One
to Five Stars
Parks
are visited annually by trained, impartial assessors. A rating of one
to five Stars is awarded. based on the quality of service, cleanliness,
environment and facilities provided.
The
Rose Award
The
English Tourism Council's annual Rose Awards highlight and promote selected
high quality caravan parks that also provide a good proportion of first-class
caravan holiday holiday homes for hire.
Every
classified place to stay has a Fire Certificate where this is required
under the Fire Precautions Act, and all carry Public Liability Insurance.
The
Diamond ratings for Guest Accommodation reflect visitor expectations
of this sector. The quality of what is provided is more important to
visitors than a wide range of facilities and services. Therefore, the
same minimum requirement for facilities and services applies to all
Guest Accommodation from one - five Diamonds, while progressively higher
level of quality and customer care must be provided for each of the
one-five Diamond ratings.
One
Diamond
Amazing Facts About
seo company ArizonaAt
One Diamond Guest Accommodation you will find: Clean accommodation,
providing acceptable comfort with functional decor and offering, as
a minimum, a full cooked or continental breakfast. Other meals, where
provided, will be freshly cooked.. You will have a comfortable bed with
clean bed linen and towels and fresh soap. Adequate heating and hot
water available at reasonable times for baths or showers at no extra
charge. An acceptable overall level of quality and helpful service.
Two
Diamond
At
Two Diamonds Guest Accommodation, you will find (in addition to what
is provided in One Diamond): A sound overall level of quality and customer
care in all areas.
Three
Diamond
At
Three Diamond Guest Accommodation, you will find (in addition to what
is provided in Two Diamond): A good overall level of quality. For example,
good quality, comfortable bedrooms, well maintained, practical decor;
a good choice of quality items available for breakfast; other meals,
where provided, will be freshly cooked from good quality ingredients.
A good degree of comfort provided for you, with good levels of customer
care.
Four
Diamond
A Four
Diamond Guest Accommodation, you will find (in addition to what is provided
at Three Diamond): A very good overall level of quality in all areas
and customer care showing very good level of attention to your needs.
Five
Diamond
At
Five Diamond Guest Accommodation, you will find (in addition to what
is provided at Four Diamond): An excellent overall level of quality.
For example, ample space with a degree of luxury, an excellent quality
bed, high quality furniture, excellent interior design. Breakfast offering
a choice of high quality fresh ingredients; other meals, where provided,
featuring fresh, seasonal local ingredients. Excellent levels of customer
care anticipating your needs.
Gold
& Silver Awards
Look
out, too, for the English Tourism Council's new Gold & Silver Awards.
These are awarded to those establishments which not only achieve the
overall quality required for their rating, but also reach the highest
levels of quality in those areas which guest identify as being really
important to them.
Looking
for a self-catering holiday home? Look for the Key. One to Five Key,
tells you the range of facilities and equipment you can expect. The
more keys, the wider the range.
One
Key
Clean
and comfortable accommodation with cooker (including oven and grill),
fridge, TV adequate table seating provision, full inventory for crockery,
cutlery and equipment.
Two
Key
Facilities
and equipment as for One Key, plus colour TV, automatic electric kettle,
easy chair seating, electrical shaver point or adaptor.
Three
Key
Facilities
and equipment as for Two Key, plus the unit will be self-contained,
vauum cleaner, ironing facilities, linen and towels provided free or
for hire.
Four
Key
Facilities
and equipment as for Three Key, plus washing machine and tumble dryer
available, garden furniture where thereis a patio or garden, coffee
maker.
Five
Key
Facilities
and equipment as for Four Key, plus washing machine and tumble dryer
or laundry facilities, telephone, hairdryer, dishwasher, fridge/freezer,
food processor and microwave all available within one unit.
Other
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Awaiting
Inspection
At
the time of going to press properties displaying AWAITING INSPECTION
have applied for participation in the relevant scheme.
RTB
Inspected
This
will be shown for accommodation which is not covered by a national scheme
at this point in time. Establishments ahve been inspected and meet the
ETC minimum standards.
